Return, Exchange & Refund Policy
RETURN, EXCHANGE & REFUND POLICY
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reasons, you are not completely satisfied with your purchase, you may return it for a refund, exchange within 30 days using our Return & Exchange center.
*Original shipping charges are non-refundable.
The product you return must meet the following requirements:
Merchandise must be unworn.
Merchandise must have the original packaging or it will result in a repackaging fee of $6.
Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund within 15 days .
Customers may begin the return process via the steps below:
Contact our Customer Service at cocktap@163.com, we will give you response within 12 hours.
If you have ordered our products from Amazon and came across any problems (broken, missing part, etc) , we are willing to hear from you by our customer service: cocktap@163.com. We will do our best to help you.
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reasons, you are not completely satisfied with your purchase, you may return it for a refund, exchange within 30 days using our Return & Exchange center.
*Original shipping charges are non-refundable.
The product you return must meet the following requirements:
Merchandise must be unworn.
Merchandise must have the original packaging or it will result in a repackaging fee of $6.
Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund within 15 days .
Customers may begin the return process via the steps below:
Contact our Customer Service at cocktap@163.com, we will give you response within 12 hours.
If you have ordered our products from Amazon and came across any problems (broken, missing part, etc) , we are willing to hear from you by our customer service: cocktap@163.com. We will do our best to help you.